Proximus

Proximus

Digital TV Streaming Platform

Digital TV Streaming Platform

Telecom

Telecom

Profly - Cover image
Profly - Cover image
Profly - Cover image

Project overview

Project overview

Pickx is Proximus’s flagship streaming platform—live TV, replay, VOD, sports, series—unified across mobile, web, and TV. I joined as a freelance product designer to lead its complete UX/UI redesign, aligning mobile and Apple TV experiences with wider brand transformation
Homepage of Proximus Pickx app
Homepage of Proximus Pickx app
Homepage of Proximus Pickx app
Live TV of Proximus Pickx app
Live TV of Proximus Pickx app
Live TV of Proximus Pickx app

Problem

Problem

Despite wide reach and 1.7 M users, Pickx faced usability inconsistencies, outdated UI, and a fragmented experience across devices . With rising competition in streaming, Proximus needed a cohesive interface that felt modern, intuitive, and seamless on any platform.

Solution

Solution

I collaborated in a multidisciplinary “Proxicapps” team to unify UX and UI across iOS, Android, and Apple TV. Working within Proximus’s design system, we crafted a consistent visual language and polished interaction model. Personalized recommendations, improved TV guide readability, smooth casting, and cross-device continuity became central to the experience
TV guide of Proximus Pickx app
TV guide of Proximus Pickx app
TV guide of Proximus Pickx app
TV options of Proximus Pickx app
TV options of Proximus Pickx app
TV options of Proximus Pickx app

Impact

Impact

The redesign delivered an award-winning experience (CSI Best TV UX 2020, UX Award 2021) Streaming Media Magazine. Ratings rose (4.4★ on Android, 4.2★ on iOS), and the adoption across devices—including seamless playback pickup across screens—affirmed the platform’s modern, polished feel .

Conclusion

Conclusion

This project shows how thoughtful UX/UI design can transform a legacy platform into a unified, delightful entertainment ecosystem. By delivering a consistent experience across screens, we helped Pickx shift from fragmented to future-ready—both visually and functionally.
This project shows how thoughtful UX/UI design can transform a legacy platform into a unified, delightful entertainment ecosystem. By delivering a consistent experience across screens, we helped Pickx shift from fragmented to future-ready—both visually and functionally.

Available for new projects

Available for new projects

Available for new projects

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